Privacy Policy

At Bigtopic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases from us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We collect payment information, including credit card details, through secure payment processing services. We do not store your payment information on our servers.
  • Browsing Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website. This information helps us improve your experience and our services.

2. How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping notifications, and delivery updates.
  • To Improve Our Services: We use browsing information to analyze how our website is used and to improve its functionality and user experience.
  • To Communicate with You: We may use your email address to send you promotional offers, newsletters, and updates about our products. You can opt out of these communications at any time.
  • To Ensure Security: We use your information to detect and prevent fraud, unauthorized transactions, and other illegal activities.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
  • Analytics: We use third-party analytics tools to track and analyze website traffic and user behavior. These tools may use cookies and other tracking technologies to collect information about your use of our website.

5. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access and Correction: You have the right to access and update your personal information at any time. If you wish to review or correct your information, please contact us using the details provided below.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in any of our emails or by contacting us directly.
  • Data Deletion: You may request that we delete your personal information from our records, subject to certain legal obligations.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Address : 1600 Amphitheatre Parkway, Mountain View, US.
  • Phone : 823-835-2742
  • Email : [email protected]